Commercial notice. WorldsContact is offered for business and professional use. Paid orders are subject to the price and renewal information displayed at checkout, this Agreement, the Credit & Refund Policy and any signed order form.
1. Agreement and authority
These Terms apply when an individual or organisation accesses WorldsContact. If you use the service for an organisation, you represent that you have authority to bind it. An order form or enterprise agreement may add or replace terms; if documents conflict, the signed order form controls for that service.
2. Eligibility and accounts
You must be at least 18, provide accurate information, keep credentials confidential, use appropriate access controls and promptly notify us of suspected compromise. The customer is responsible for authorised users and activity under its workspace. Credentials may not be shared outside the authorised team.
3. Service and feature status
WorldsContact provides contact discovery, email verification, domain analysis, prospecting, campaign design and engagement workflows. Output is probabilistic and may be incomplete, stale or incorrect. It is decision support, not a guarantee of identity, deliverability, consent, response or legal compliance. Preview, beta and roadmap features may change and may not be covered by service levels.
4. Customer responsibilities
- Use only data you are authorised and legally permitted to process.
- Establish and document the lawful basis and business purpose for each audience.
- Provide required privacy notices and honour access, objection, deletion and opt-out rights.
- Maintain accurate sender identity, authentication, suppression lists and a functional unsubscribe mechanism.
- Review output before relying on it, especially for consequential decisions.
- Comply with the Acceptable Use and Anti-Spam policies.
5. Customer data and licence
As between the parties, the customer retains rights in submitted content. The customer grants WorldsContact a limited, non-exclusive right to host, process, transmit and display that content only as needed to deliver, secure and support the service, comply with documented instructions and law, and generate de-identified operational statistics that do not identify the customer or an individual.
6. Data protection
Our Privacy Notice covers controller processing. Where WorldsContact acts as processor, a signed DPA or applicable data-processing terms govern. Customers must not submit special-category, highly sensitive, children’s, authentication-secret, payment-card or government-identifier data unless expressly supported and contractually approved.
7. Credits, trials, plans and payment
Actions consume the credit amount displayed in the product. Opening and promotional credits are limited licences to use eligible features, have no cash value and cannot be transferred or resold. The one-month Business promotion is limited to new accounts registered and verified with a qualifying organisation-controlled email domain, is available once per eligible account, does not automatically convert to a paid plan and may be refused or withdrawn for duplicate or abusive registration. Unused promotional trial credits expire at trial end.
Public plan prices are displayed in US dollars before tax. Recurring plans renew for the stated interval until cancelled. Cancellation stops the next renewal but does not create a partial refund for the current period. Purchases are final and non-refundable once activated, provisioned or used, except for mandatory legal rights and the narrow billing-error or provisioning exceptions in the Credit, Cancellation & No-Refund Policy.
8. Third-party services
Some features may connect to verification, sending, payment or customer-selected services. Third-party terms apply to those services. We are not responsible for a provider the customer independently selects, but remain responsible for our subprocessors to the extent required by contract and law.
9. Intellectual property
WorldsContact and its licensors retain rights in the software, UI, documentation, branding and service improvements. Except for the limited access right granted during an active account, no rights are transferred. You may not copy, reverse engineer, bypass controls, resell access or use the service to build a competing data product except where law expressly permits.
10. Confidentiality and feedback
Each party must protect non-public business, technical and customer information using reasonable care and use it only for the relationship. Information that is public without breach, already lawfully known, independently developed or rightfully received is not confidential. Feedback may be used without restriction provided we do not identify its source without permission.
11. Suspension, cancellation and termination
We may restrict or suspend access where reasonably necessary to stop abuse, protect the service or third parties, comply with law, investigate security issues or address material breach or non-payment. Where practical, we will provide notice and an opportunity to cure. Customers may stop using the service at any time and may cancel renewal through the offered account or support channel. Cancellation is effective for the next billing period; current-period access and data-export windows depend on the plan or signed order form.
12. Warranties and service levels
Any production warranty, support commitment or service level must be stated in the final terms or signed order form. To the maximum extent permitted by law, preview services are provided as available and output must be independently assessed. Nothing excludes non-waivable consumer or statutory rights, although the service is intended for business use.
13. Liability, indemnity and disputes
Final liability caps, excluded losses, indemnities, governing law, venue and dispute procedures must be completed by qualified counsel for the operating entity before launch. No limitation will apply where prohibited by law.
14. Changes and contact
We may update these Terms for legal, security or product reasons. Material changes will receive appropriate notice and will apply prospectively. Questions may be sent to legal@worldscontact.com.